Ueden Vending - Support

Sometimes things happen that are un-intended; a machine will break, an item is defective or maybe you just don't like what you got. I take things seriously, without customers there is no business so making sure the people and community I serve are happy and get a good value for their money is top priority. If you feel something is off, a machine did not work right, was damaged, looked bad, or the product you got/saw was bad, damaged or what have you please report it.

Questions, Comments, or Trouble? Shoot us an email.
contact@uedenvending.com

What to do when...

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My money was taken!!!

The Machine is Damaged!!!

The Product was Damaged/Bad!!!

I did not get what I wanted!!!

I'm Offended by your product!!!

I want a whole collection!!!

I want a machine for my shop!!!

Issue:	The machine malfunctioned and did not return a product after I put in my money.
Resolution:	Please let me know the location, what item you were trying to buy and how much money you put in, also if you can; any more details about what happened helps. I will service the machine right away and return your money when found. ~ Your address is requred to return money (sent via mail.)
Contact:	contact@uedenvending.com

Issue:	The machine is damaged or has been vandalized.
Resolution:	Please let me know the location, I will service and or replace the machine right away.
Contact:	contact@uedenvending.com

Issue:	The product you got was damaged or bad.
Resolution:	I'm very sorry you got a crappy product, Please let me know where you got it from and what the product is, Also if you like please let me make it up to you with a replacement.
Contact:	contact@uedenvending.com

Issue:	Incorrect Item received or you did not get the desired item.
Resolution:	I'm sorry you did not get what you wanted, my vending machines feature item sets (collections.) If you got an item that is not part of that collection please let me know. If you got an item in the correct collection but wanted a different one I may be ok with a trade but this is not always possible. In either case, let me know and I will work to fix the issue.
Contact:	contact@uedenvending.com

Issue:	The machine or product is in some way offensive.
Resolution:	I'm sorry that my machine or its contents has offended you, Please let me know the reasoning and I will do my best to fix it.
Contact:	contact@uedenvending.com

Issue:	You would like an entire collection from the vending machine.
Resolution:	I look far and wide to find good vending items, I'm very happy you found a collection you like enough to want the whole thing, Unfortunately I'm not able to sell them outside vending, you must try and get the full set from the machine.
Contact:	contact@uedenvending.com

Issue:	You would like Ueden to place a vending machine in your shop/location
Resolution:	I'm always looking for new places to put machines, I'm beyond happy to get a request for one as it makes things easy for me, Just let me know the address, what type of machine (if you have a preference) and I will contact you right away!
Contact:	contact@uedenvending.com